Due to government regulations, privacy, and the need to prevent a mindset of favoritism we cannot provide names along with these testimonials. We can say that all of these came from satisfied customers that offered these quotes to affirm our high-quality of service.
“I’m always impressed with the level of service provided by BNF. They listen carefully and get it very quickly. They respond to questions almost immediately and address any issues very effectively. They are really easy to work with and seem to appreciate their customers.”
“BNF management is responsive to all project concerns and has good control of the work occurring under the contract. The quality of their work is generally very good. They have been very good at tracking and meeting the schedule on this contract. Since it is a fixed price contract, there is a schedule of deliverables that is agreed to at the beginning of each option year and their willingness to renegotiate schedules on the run and be flexible about priorities is seen as a strength.”
“BNF implemented and maintained tight quality and schedule controls on all project tasks. They consistently ensured all personnel performed tasks and delivered high-quality products in a timely manner and always provided complete, thorough and prompt responses. They addressed potential issues proactively, before they had a chance to become problems.”
“I strongly recommend BNF based on the outstanding performance they provided in record
management assessments, advisory service, and records program documentation updates.”
“BNF delivered monthly status reports and other deliverables that were virtually error free. They routinely spotted and reported data anomalies in our records inventory database. The skill mix and level of effort were consistent with the tasks required under the task order. They are attentive to delivery requirements and timelines. They consistently ensured that all contractor personnel performed tasks and delivered products in a timely manner.”